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I could go on and on about Abel and his group! Setting up an appointment was simple, and they did a great job of informing me of their arrival time and doing so on time. They were very professional and worked to troubleshoot my problems before providing me with a variety of solutions to solve them. Because I decided to upgrade my system, the task ended up being very extensive, yet the Service Expert stayed late into the night to finish it for me, which I truly appreciated. Jose and his crew had a terrific work ethic, were intelligent, polite, and had excellent technical and communication abilities. I am ecstatic about the work they accomplished.
Oscar is awesome! He’s been to my house for installation and maintenance of my A/C units several times. He’s a great asset to Premier with his professionalism and attention to details. He also goes above and beyond to keep my pets safe and secure while he’s working in the yard. I’m eternally grateful for that. Thank you!
I have already used Premier Heating & Cooling a few times, and each time, I have been quite pleased. Online scheduling is quite convenient. I received a text stating that Oscar was the employee arriving and what time I should anticipate him. He was very professional, on time, finished the job well, and cleaned up everything before leaving. Before we started our repairs, he made sure I was aware of my alternatives and the price. I’ll undoubtedly keep using this business!
We had a wonderful experience with Premier, the interactions with the office staff were lovely. Giselle I think that was her name was friendly and responsive. She even called me on the day of my appointment to let me know that an earlier spot had opened up if I was interested. Abel came out to check out a few issues and complete a yearly maintenance check. He not only fixed the problems, but he also spent the time with me explaining what they were and giving me tips on how to avoid them in the future. Great company to work with and I know that my AC is in good hands for my yearly service from now on! I will highly recommend them if you need AC service repair or AC Installation in Palm Bay, FL
This company is absolutely amazing, I contacted them and they got someone to my house same day and then the next day they installed all new units for us. Amazing people and I highly highly recommend, they are hard working and do very very good work. I thank them for getting us situated and hope to do business with them again!
Excellent service! Our AC stopped working and our current AC repair company was unable to come out for DAYS to look at it. So we called around and found Premier Heating and Cooling who said they could come out within the hour. They made good on their word and was able to fix our issue within 30 minutes! The technician was friendly and knowledgeable. The lady that answers the phone was so sweet and helpful! This company has earned our business from this point forward and we highly recommend them!!
They have been fantastic from the time they first installed until today, when they performed our most recent heater maintenance. They are courteous and professional. Their customer service is excellent. They’re dressed in masks and have booties on their feet. They are consistently punctual. We’d want to give a shout-out to Abel, who we think is incredible!
Our new furnace and AC were installed by Premier, and they performed a fantastic job. Both Corey and Jack were cordial and competent. They were on time and gave a thorough explanation of the tasks they would be performing that day. As they worked, they took great care to cover our carpets, shield the house from any harm, and clean up after themselves. We had a great experience overall and are pleased with the new system they installed. I’d suggest them to everyone.
A+ start to finish. The owner is straight forward and honest. No pushy sales pitch like some other folks we had quote. He will talk to you like a real person about your needs, and give you a fair price for good work. The techs were respectful, hardworking, prompt, and left no mess behind. Our heating/AC installation and NEST thermostat were installed without issue, and everyone we interacted with was wonderful to deal with. Easy to recommend this great group of people.
Premier Heating and Cooling is an excellent company to handle your air conditioning service needs. Every employee you deal with from the beginning with your initial call to the office, to the service team and the owner Abel are professional, responsive, honest and trustworthy. When are our AC in Palm Bay was not working properly the technician explained our options and gave us the price for repair or replace without being pushed. We did not feel pressured in what our decision should be. Our questions were answered in a manner we understood and we decided to replace our unit right them and there. The price was reasonable, the installation was done timely and with expertise. At completion, Abel, the owner, came to inspect the work. He makes you feel like a valued customer. We have been using this company for 2 years and will continue to be a customer. I will always recommend them as an honest and fair HVAC Contractor.